Use the following options to complete the statements below:

i'm afraid / dissatisfaction / overdue / announce / us to / glad / complain / you will be / query / unable / quite willing / would be pleased / regret / inform / careful consideration / please note that


OFFERING ASSISTANCE
Would you like ...?
We would be to ...
We are to ...
Our company to ...

GIVING GOOD / BAD NEWS
We are pleased to that ...
I am delighted you that ..
pleased to learn that ...
We to inform you that ...
it would not be possible to ...
Unfortunately we are to ...
After we have decided not to ...

COMPLAINING
I am writing to express my with ...
I am writing to about ...
the goods we ordered on have not yet arrived.
We regret to inform you that our order is now considerably .
I would like to the transport charges which seem unusually high.